Complete Step-by-Step Domestic Worker Recruitment Guide

Recruitment Steps via Musaned

Official step-by-step guide as outlined on the Musaned platform.

1

Access the Service

  • •Log in to Musaned
  • •Access the control panel
  • •Select "Workers" then "Request New Worker"
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2

Select Request Type

  • •Select: Recruit from outside the Kingdom
  • •Select: "Yes, help me find a worker"
  • •Click Start Service
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3

Enter Request Details

  • •Select gender, profession, and country
  • •Agree to declaration and commitment
  • •Click Next
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4

Select Al Aryaf Recruitment Company

  • •Select: Recruitment providers from options
  • •In search box type: "الارياف" without hamza
  • •Select the provider then confirm addition
💡 Type "الارياف" without hamza to find us
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5

Specify Worker Details

  • •Select the appropriate age group
  • •Specify required experience
  • •Select religion as preferred
  • •Add additional skills (optional)
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6

Review & Confirm

  • •Verify request details and visa data
  • •Click Confirm and Submit Request
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7

Complete & Pay

  • •Upon approval you receive a completion message
  • •Approve the offer and select insurance provider
  • •Complete the payment
✔️ After payment: contract is documented and recruitment begins

How to prepare and review a domestic worker recruitment request

Start with a practical description of the role

Before starting a recruitment request, describe the duties the household actually needs. List the regular tasks, the experience relevant to them and the language needed for everyday instructions. Separate an essential skill from something that can be explained after arrival. This preparation helps you compare CVs consistently and gives the recruitment team a clear question to answer. Do not assume a photo, nationality or a single number of years describes every part of a person’s experience. Use the profile and interview to identify what still needs clarification.

Review the current candidate information

Open the available CV, read the recorded profession and experience, and review a video where one is offered. Keep the candidate reference with your notes. Prepare comparable questions about the duties that matter to your household, and ask for a concrete example when an answer is general. Confirm current availability before connecting a payment or commitment to a particular candidate. A profile is a starting point for discussion, not a guarantee that the status shown in an old copy is still the same.

Check the request and visa information

Follow the current instructions in the official platform for the type of service you intend to use. Review the profession, country, visa information and other required fields before confirming the request. Keep the documents and reference numbers connected to the correct service. If a field differs from your record or the available service does not match your goal, ask the responsible support channel before proceeding. General guidance explains the sequence, but the options available in your account and the service’s current requirements determine the actual steps.

Compare the scope of the recruitment offer

Read the written offer and identify included services, separate charges, payment steps, time estimates and the method for updates. A comparison is meaningful only when the scope is equivalent. Ask which information is confirmed and which is an estimate that may change. Keep the quote date and the candidate or service reference together. The cost estimator can make an itemized comparison easier, but do not replace a current offer with a generic calculation or add a charge twice when it is already included in a package.

Review the contract before confirmation

Read the agreement associated with your request, including the profession, parties, payment method, service scope and the relevant conditions. Ask about any unclear wording before accepting or paying. Use the official process for the transaction and keep the confirmation or receipt with the application record. Do not interpret a status message, a draft document or an informal conversation as a completed contract without checking the final record. If a condition or amount changes, review the updated version rather than relying on an earlier screenshot.

Arrange follow-up and prepare for arrival

Agree how progress will be communicated and which reference to use when asking for an update. Keep a simple record of confirmed dates, requested documents and the next action. Before arrival, prepare clear household instructions, a realistic first-week orientation and a method for questions. The onboarding and duty planners can help organize this preparation without changing the agreed role. If a problem arises during the process, explain the facts and dates through the appropriate support channel, and keep the official request record as the reference for its status.

A practical follow-up record

A practical request log can separate selection, interview, written offer and official request status into four entries. Each entry should identify its source and the next question. Viewing a CV does not establish that the candidate remains available, and arranging an interview does not by itself confirm a contract. Record what has actually been confirmed at each step. If a candidate or service changes, update the affected entry rather than treating the previous offer or interview note as though it applies unchanged. This keeps the household discussion tied to the same request throughout the process.

When comparing two offers, prepare matching columns for the role, service scope, included items, separate charges and information awaiting confirmation. Keep example amounts from a guide out of those columns unless clearly labelled as illustrations. Ask for an explanation of a missing line before comparing final totals. A lower headline amount can cover a different scope, so the comparison should show what each offer actually contains. Retain the quote date and relevant reference with the table so a later reply can be matched to the correct version without reconstructing the whole conversation.

If a step is delayed, identify the specific pending item rather than assuming every part of the request is delayed for the same reason. A missing document, an interview decision and a service-status update require different follow-ups. Write down the item, the appropriate contact and the next review date. When the response arrives, update the record with what was confirmed and what remains open. The guide provides the sequence for organizing these questions; the actual agreement and official service record establish the details and status of the particular request you are following.